How much is shipping?

Shipping is a flat rate of $10 Australia wide!
Once your order has been placed you will be sent a confirmation email that will confirm all the details of your order.

What if I live out of Australia?

International Shipping is a flat rate of $15AUD meaning that you can celebrate your friendship no matter where you are in the world.

How soon will my item be shipped after I order?

We endeavour to ship all items within 24 hours.

How do I clean the products?

Please see our ‘Product Care’ tab for care instructions.

How do I know my dog’s size?

Please see our ‘Sizing’ tab for our size guidelines. We try to allow two sizes that should fit your dog’s neck nicely.

Do I choose the size for my bracelet?

The bracelet is one size fits all.

What if I want an additional collar for my other dog?

We are currently working to provide adding an extra collar or bracelet as a feature on our website. For now, if you would like another collar or bracelet added to your order please contact us using the ‘Contact us’ tab and we will contact you soon.